Privacy Policy

Welcome to POIVAA! By using our website and services, you agree to the following terms and conditions. Please read them carefully before using the site or purchasing any products or services.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

• Name
• Email address
• Phone number
• Payment information (processed through secure third-party gateways)
• Travel preferences, booking details, and itineraries

b. Usage Data

We automatically collect information about your interactions with our app, including:

• IP address
• Device type and operating system
• Pages visited, time spent on each page
• Geolocation data (if you opt-in for location-based services)

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Facilitate bookings and manage payments
• Send booking confirmations, updates, and travel-related information
• Personalize your experience with tailored content and offers
• Improve our app’s functionality and performance
• Communicate customer support and respond to inquiries

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following scenarios:

• Service Providers: We may share information with third-party vendors who assist in payment processing, customer support, or technical services.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, to protect our rights or the rights of others.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your usage of our app and website. You can modify your browser settings to refuse cookies, but this may limit your experience on our platform.

6. Your Data Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information (subject to certain legal obligations)
• Opt-out of marketing communications at any time

7. Third-Party Links

Our app may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any changes will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: ops@poivaa.com